Protect Your Cargo
Every Mile of the Way
Comprehensive cargo insurance coverage protecting your shipments against loss, damage, and theft from origin to destination across all transport modes.
Comprehensive Protection
From origin to destination, we protect your cargo against all major risks during international and domestic transit.
Complete Protection
Coverage against loss, damage, theft, and natural disasters during transit
Global Coverage
Protection for shipments across all major trade routes and destinations
Fast Claims
Streamlined claims process with settlement within 7-10 business days
Flexible Premiums
Competitive rates based on cargo type, route, and shipping method
Why Choose Our
Cargo Insurance?
International shipping comes with inherent risks. From weather damage to theft, accidents to mishandling, your cargo faces numerous threats. Our insurance ensures you're financially protected no matter what happens.
Door-to-Door Coverage
Protection starts when cargo leaves your warehouse and ends when it reaches the destination.
Competitive Premiums
We work with multiple underwriters to secure the best rates for your specific shipment needs.
Expert Claims Support
Dedicated claims specialists guide you through the entire process from documentation to settlement.
Three levels of protection
Choose the coverage that matches your risk. All plans include 24/7 claims support.
Standard Coverage
Essential insurance covering loss or damage caused by accidents, collisions, and common transit risks. Ideal for non-fragile goods.
Comprehensive Coverage
Complete insurance including theft, pilferage, water damage, and all perils except war and strikes. Best for high-value cargo.
Premium Coverage
Ultimate protection including war, strikes, riots, and all conceivable risks. For extremely valuable or sensitive shipments.
Simple Claims Process
File and settle claims quickly with our streamlined process. Most claims are resolved within 7-10 business days.
Report Incident
Notify us immediately of any loss or damage. Submit initial claim within 24 hours of discovery.
Documentation
Provide shipping documents, photos of damage, and detailed inventory of affected goods.
Assessment
Our claims team reviews your case and may arrange for independent surveyor inspection.
Settlement
Approved claims are settled within 7-10 business days via bank transfer.
What Global Traders Say About Kassongo
Trusted by businesses across Africa, Europe, Asia & North America for end-to-end trade logistics
“Before Kassongo, cross-border shipping duties and hidden fees were losing us international buyers. With Kassongo Checkout and Landed Cost, our global order completion rate tripled within weeks!”
Heather Phillips
Customer Success Lead
Tiller Money • Global
Frequently Asked Questions
Common questions about our cargo insurance coverage and claims process